Step 1 – Information Collection
In this stage we review your credit reports from the three major credit bureaus Equifax, Experian, and TransUnion. We ask that you sign the consent form and answer the questions as accurately as possible.
Step 2 – Case Development
In this stage we review the information you have provided and compare it against the legislation to check if the credit provider met their obligations prior to listing your default and if there were any inconsistencies in the process of listing your black mark. If you are asked for more information, provide this as quickly as possible. Ask one of our team members for help if you need it.
Step 3 – Negotiations
Based on the information we discover, we prepare written correspondence and send it to your creditors. We call the credit providers regularly to follow up, we also have verbal negotiations with the creditors to put your case forward and ensure the highest possible chance of success. We ask that you be patient, negotiations can take a little bit of time. Feel free to contact us to get a status update.
Step 4 – Initial Response/Outcomes
This is where we receive a response from the credit providers from our correspondence and negotiations.
At this stage the following responses are generally received:
1. the credit provider agrees to remove the listing (with or without conditions)
2. the credit provider asks for more time to respond
3. the credit provider asks for additional information
4. the credit provider declines to remove the default – don’t worry. If this happens it’s not the end of the road, we don’t give up that easily. See step 5 “Escalation” for more details.
Step 5 – Escalation
At this stage we will either continue to work with the original credit provider by negotiating with additional information or escalate the matter to an appropriate agencies. It is only necessary to escalate matters to an appropriate agencies (government or otherwise) in rare cases. Because we work closely with these agencies on a regular basis, we understand the process and what information is required to ensure the best chance of success.
Step 6 – Results
This is where your case is finalized. Now you can enjoy your credit worthiness and financial freedom.
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